1. Who we are

Our website address is https://tariahub.com.

Taria Hub is a digital marketing agency based in Lagos, Nigeria. We specialize in providing tailored digital marketing solutions, including SEO, social media management, sponsored ads, and website design, to help businesses grow and succeed online.

Our mission is to empower our clients with the tools and strategies they need to achieve their business goals in the digital landscape.

This Privacy Policy applies to our website www.tariahub.com, where we are committed to protecting your personal information and respecting your privacy.

In this document, “we,” “us,” and “our” refer to Taria Hub, and “you” or “your” refers to users of our website and services.

2.Information We Collect

At Taria Hub, we collect different types of information from users of our main website to provide, maintain, and improve our services. The types of information we collect include:

a. Personal Information

This is information that you voluntarily provide to us when you interact with our website, such as:

Name: Used for personalizing communications and identifying you.
Email Address: Used for sending updates, responding to inquiries, and providing service-related information.
Phone Number: Used for direct communication and customer support.
Billing Information: Including payment details when you purchase our services.
Company Name and Details: If you provide this when registering or inquiring about our business services.

b. Non-Personal Information

This is information that is automatically collected when you interact with our website, such as:

IP Address: Helps us understand where our users are located and enhances website security.
Browser Type and Version: Allows us to ensure compatibility and optimize user experience.
Operating System: Helps in providing a better experience across different platforms.
Pages Visited and Interaction Data: Tracks how users navigate our website, which helps us improve content and functionality.
Time and Date of Visits: Used to analyze traffic patterns and manage website performance.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences: Such as login information and site settings.
Analyze site performance: To improve the user experience and site functionality.
Deliver relevant content and ads: Based on your interactions with our website.

Note: You can control cookies through your browser settings, but disabling them may affect your experience on our website.

3. How We Use Your Information

At Taria Hub, we use the information we collect from you in various ways to provide and improve our services, ensure the security of our website, and enhance your overall experience. Here’s how we use your information:

a. Service Provision

To Deliver Services: We use your personal information, such as your name and email address, to deliver the services you request, including responding to inquiries, processing orders, and providing customer support.
Account Management: If you have an account with us, we use your information to manage your account, including sending you important updates about your account or our services.

b. Communication

To Communicate with You: We use your contact information to communicate with you about your use of our services, respond to your questions, and provide customer support.
Marketing and Promotions: With your consent, we may use your email address or phone number to send you marketing communications, special offers, or information about new services that we think may be of interest to you. You can opt out of these communications at any time.

c. Analytics and Improvements

To Improve Our Services: We analyze the data we collect to understand how users interact with our website, identify trends, and make improvements to our services and website functionality.
To Personalize Your Experience: We may use your information to personalize the content and offers displayed to you on our website, ensuring they are relevant to your interests.

d. Legal Compliance

To Comply with Legal Obligations: We may use your information as required by applicable laws and regulations, including for legal proceedings, audits, and regulatory requirements.
To Protect Against Fraud and Security Threats: We use your information to monitor and prevent any suspicious activity on our website, ensuring the safety and security of our users.

4. How We Share Your Information

At Taria Hub, we understand the importance of keeping your personal information secure and private. We only share your information in specific circumstances necessary for providing our services or as required by law. Here’s how and when we share your information:

a. Third-Party Service Providers

Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers may include payment processors, email service providers, hosting services, and analytics companies. They are only permitted to use your information for the purposes of providing their services to us and are required to protect your data.
Marketing Partners: With your consent, we may share your information with third-party marketing partners to help us deliver targeted advertising and marketing messages relevant to your interests.

b. Business Transfers

Mergers or Acquisitions: In the event that Taria Hub is involved in a merger, acquisition, sale of assets, or other business reorganization, your information may be transferred as part of that transaction. We will notify you of any such changes and ensure that your privacy continues to be protected.

c. Legal Requirements

Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may share your information when we believe it is necessary to protect the rights, property, or safety of Taria Hub, our clients, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

d. Your Consent

With Your Permission: We may share your information with third parties if you have given us your explicit consent to do so. This could include sharing your details with a partner company for a special promotion or offer.

5. How We Protect Your Information

At Taria Hub, the security of your personal information is a top priority. We implement a variety of measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. Here’s how we protect your information:

a. Security Measures

Encryption: We use industry-standard encryption technologies to protect your personal information during transmission. This ensures that your data is securely transferred over the internet.
Secure Servers: Your personal information is stored on secure servers that are protected by firewalls and other advanced security technologies.
Access Control: Access to your personal information is restricted to authorized personnel who need the information to perform their job duties. These employees are bound by confidentiality obligations.

b. Data Retention

Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
Regular Reviews: We regularly review our data retention practices to ensure that we are not holding on to your information longer than necessary.

c. Protecting Your Responsibilities

Your Role: While we take significant steps to protect your information, it is also important that you take precautions. For example, always use strong, unique passwords for your accounts and avoid sharing your login details with others.
Phishing Scams: Be aware of phishing scams where attackers attempt to trick you into providing personal information by pretending to be from a legitimate organization, including Taria Hub. Always verify the source before providing any information.

d. Response to Security Incidents

Incident Management: In the event of a security breach, we have procedures in place to respond promptly and mitigate any potential harm. We will notify affected users and relevant authorities as required by law.

6. Your Rights

At Taria Hub, we believe in empowering our users by providing them with control over their personal information. Depending on your location and applicable laws, you may have certain rights regarding your data. Here’s a summary of your rights:

a. Access and Correction

Right to Access: You have the right to request a copy of the personal information we hold about you. We will provide you with the information in a readable format.
Right to Correction: If any of the information we hold about you is incorrect or outdated, you have the right to request that we correct or update it.

b. Data Deletion

Right to Erasure: You can request that we delete your personal information from our records if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where consent was required).
Exceptions: Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.

c. Opt-Out

Right to Opt-Out of Marketing Communications: You have the right to opt out of receiving marketing communications from us at any time. You can do this by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
Cookies and Tracking: You can control or disable cookies through your browser settings. However, please be aware that disabling cookies may affect your experience on our website.

d. Data Portability

Right to Data Portability: You have the right to request that your personal information be transferred to another service provider in a structured, commonly used, and machine-readable format, where technically feasible.

e. Withdrawal of Consent

Right to Withdraw Consent: If you have provided your consent for the collection, processing, or sharing of your personal information, you have the right to withdraw that consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdrew your consent.

f. Lodging a Complaint

Right to Complain: If you believe your rights have been violated, you have the right to lodge a complaint with a supervisory authority or seek legal remedy.

7. Cookies and Tracking Technologies

At Taria Hub, we use cookies and similar tracking technologies to enhance your experience on our website, analyze site performance, and deliver targeted content. This section explains what cookies are, how we use them, and how you can manage your preferences.

a. What Are Cookies?

Definition: Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They store information about your browsing behavior and preferences.
Types of Cookies:
- Session Cookies: These cookies are temporary and are deleted from your device once you close your browser.
- Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They remember your preferences and actions across multiple sessions.

b. How We Use Cookies

Enhancing User Experience: We use cookies to remember your preferences, such as language settings, and to provide a more personalized browsing experience.
Analytics and Performance: Cookies help us understand how visitors interact with our website by collecting data on page views, time spent on the site, and navigation patterns. This information allows us to improve site functionality and user experience.
Targeted Advertising: We use cookies to deliver relevant advertisements based on your interests and browsing history. These cookies ensure that you see ads that are more likely to be of interest to you.

c. Third-Party Cookies

Advertising Partners: We may allow third-party service providers, such as advertising networks, to place cookies on your device to collect information about your online activities. These third parties may use this information to deliver targeted advertisements on other websites.
Analytics Providers: We use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These providers may also place cookies on your device to track user interactions.

d. Managing Cookies

Browser Settings: Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all cookies, or be notified when a cookie is set.
Disabling Cookies: If you choose to disable cookies, please note that some parts of our website may not function properly or may be less personalized.
Opt-Out Options: You can opt out of targeted advertising by adjusting your browser settings or by using opt-out tools provided by advertising networks.

8. Changes to This Privacy Policy

At Taria Hub, we may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will take steps to notify you of the updates, either through a prominent notice on our website or by other means.

a. Notification of Changes

How We Notify You: We will notify you of any significant changes to this Privacy Policy by posting the updated policy on our website with a new effective date. In some cases, we may also notify you via email or through a notice on our homepage.
Reviewing Changes: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

b. Effective Date

Current Version: The effective date of this Privacy Policy is 27/8/2024. This date indicates the last time this policy was updated.

c. Your Continued Use

Acceptance of Changes: By continuing to use our website and services after any changes to this Privacy Policy have been posted, you acknowledge and agree to the updated terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us. We are here to help and ensure that your privacy is respected.

a. Contact Information

Email: For any privacy-related inquiries, please contact us at hello@tariahub.com.
Phone: You can also reach us by phone at +234 9042127807 during our business hours.

b. Response Time

Prompt Assistance: We strive to respond to all inquiries within 24-48 hours. Your privacy is important to us, and we are committed to addressing any concerns you may have.

c. Additional Support

Further Assistance: If you need further assistance beyond what is provided here, please don’t hesitate to reach out. We are dedicated to ensuring that your experience with Taria Hub is positive and secure.